Privacy Policy
Last updated: July 7, 2026
This Privacy Policy explains how Reynolds Ventures Inc. (“we,” “us,” or “our”), operating the Harper Intake AI-receptionist service, collects, uses, and shares information. It applies to callers who interact with our AI receptionist and to the businesses that use Harper Intake to handle their calls.
Who we are
Harper Intake is operated by Reynolds Ventures Inc.. Harper Intake answers phone calls on behalf of the business you contacted, captures the details of your request, and routes them to that business. You can reach us with any privacy question at support@harperdoesit.com.
Information we collect
- Contact information you provide during a call, such as your name, phone number, email address, and service or property address.
- Call recordings and transcripts of your conversation with our AI receptionist, along with the details of your request.
- Usage data such as call times, message delivery status, and technical logs generated as the service operates.
How we use information
We use the information above to:
- Operate the AI receptionist and understand your request;
- Route and log your request to the business you contacted;
- Send you appointment or estimate confirmations and service-related notifications;
- Send internal emergency alerts to the appropriate staff;
- Provide customer support; and
- Maintain, secure, and improve the service.
SMS and mobile data
Mobile phone numbers and SMS consent are used solely to deliver the messaging described in our SMS Terms. We do not sell or share mobile opt-in data, phone numbers, or SMS consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers (e.g., telephony and messaging vendors) strictly to deliver the service.
How we share information
We share the details of your request with the business you contacted so it can respond to you. We also share information with service providers — such as telephony, messaging, and hosting vendors — strictly to operate the service on our behalf. We may disclose information when required by law or to protect our rights, safety, or property. We do not sell your personal information.
Data retention
We retain call recordings, transcripts, and request details for as long as needed to provide and support the service and to meet legal, accounting, or reporting requirements. You may request deletion of your information at any time by contacting support@harperdoesit.com, and we will delete it unless we are required to retain it.
Your choices
- Opt out of SMS at any time by replying STOP to any text message. See our SMS Terms for details.
- Access or delete your information by emailing support@harperdoesit.com.
Security
We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Harper Intake is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.
Contact us
For any privacy question or request, contact Reynolds Ventures Inc. at support@harperdoesit.com.
Effective date: July 7, 2026